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Industry partner

Amadeus

Fan Experience & HospitalityOperations & Ticketing
Venue Sales & Event Management TechnologySpeciality

Amadeus provides technology that helps stadiums, arenas and other event venues optimise sales, hospitality and event operations.

Through Amadeus Delphi®, venues can bring sales, customer relationships, event planning and operational delivery together in one platform. By centralising data and automating workflows, Delphi enables teams to respond faster to enquiries, manage events more efficiently and gain greater visibility into performance and revenue opportunities.

From premium hospitality and corporate events to conferences and non-matchday activities, Amadeus helps venues maximise the commercial potential of their spaces while delivering seamless experiences for customers and guests.

Our expertise

Amadeus helps stadiums and arenas turn their spaces into stronger commercial assets by connecting sales, event planning and operational delivery through one integrated platform.

Amadeus Delphi® centralises customer and event data, automates workflows and provides teams with real-time insights to manage enquiries, bookings and events more efficiently. This allows venues to reduce administrative workload, improve collaboration between departments and identify new revenue opportunities across matchday and non-matchday activities.

At Silverstone, the implementation of Delphi helped transform sales and event operations, contributing to 100% year-on-year revenue growth while improving response times, team collaboration and operational efficiency.

With Delphi now supporting a growing number of major sports venues, Amadeus brings the ESSMA community proven technology and expertise to help maximise venue utilisation, commercial performance and event delivery.

Products & services

  • Amadeus Delphi®: Cloud-based sales, catering and event management software that centralises customer data, bookings, event details, workflows and reporting to support efficient sales and event delivery.
  • Delphi® Direct: An online booking solution that allows customers to book smaller meetings and events directly, 24/7, while helping venue teams maximise function space and focus resources on larger opportunities.
  • Delphi® Diagramming: Interactive, cloud-based floorplan software that enables venues and event planners to collaboratively design, visualise and manage event layouts and space configurations.
  • MeetingBroker®: Lead management technology that centralises and distributes enquiries, streamlines workflows and helps sales teams respond faster and improve conversion.

References

SilverstoneLiverpool FCAston Villa FCLancashire CricketWACACompass GroupBrentford FCGillette StadiumEverton FCarc Racing & Leisure Grouparamark Sports & EntertainmentSurrey Country Cricket Club