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Industry partner

Fortress

Fan Experience & HospitalityOperations & TicketingSafety & Security
Access Control & Fan Engagement TechnologySpeciality

Fortress is a leading technology provider for the sports and entertainment industry, helping teams and venues connect access, accreditation, payments, loyalty and fan engagement within one intelligent platform.

The Fortress InSite platform connects the matchday journey with fan data and commercial activity, enabling venues to manage access and accredited personnel while building a better understanding of how supporters interact with the stadium.

Trusted by leading sports organisations and venues worldwide, Fortress combines operational technology with real-time data to help improve the game-day experience, strengthen fan relationships and create new commercial opportunities.

Our expertise

Fortress helps stadiums connect the physical matchday experience with the digital fan journey, bringing access, accreditation, payments, loyalty, engagement and analytics together within one integrated technology ecosystem.

Its access technology enables venues to manage high volumes of spectators efficiently while supporting digital credentials, NFC, QR codes and biometric technologies. Integrated accreditation solutions provide real-time control over staff, media, contractors and other accredited personnel, including permissions and zonal access.

Beyond stadium entry, Fortress helps clubs use fan data across ticketing, concessions, retail, sponsorship and loyalty programmes to better understand their supporters and create more personalised experiences.

For ESSMA members, Fortress brings extensive international experience in connecting stadium operations with fan engagement and commercial performance, helping venues create a more seamless, secure and data-driven matchday experience.

Products & services

  • Access Control: Stadium access technology for general admission, premium areas and other venue environments, supporting digital tickets, NFC, QR codes and other credentials.
  • Accreditation: Centralised accreditation management covering the complete lifecycle from registration and credential creation to badge production, zonal permissions and live access validation.
  • Payments: Integrated payment solutions connecting transactions with fan profiles and loyalty programmes across the stadium environment.
  • Loyalty & Fan Engagement: Digital loyalty and rewards programmes that enable clubs to recognise supporter behaviour, create personalised incentives and strengthen long-term fan relationships.
  • Analytics: Data and analytics tools that help sports organisations understand who their fans are, how they interact with the venue and where opportunities exist to improve engagement and commercial performance.
  • Digital Credentials & Mobile Access: Contactless access solutions supporting technologies including mobile wallets, NFC passes and digital membership credentials.
  • Platform Integrations: Integration with leading ticketing, CRM, payment, retail, concessions and other stadium technology systems to create a connected digital ecosystem.

References

Arsenal FC - Emirates StadiumTottenham Hotspur - Tottenham Hotspur StadiumThe FA - Wembley StadiumParis Saint-Germain - Parc des PrincesStade de FranceOlympique LyonnaisOlympique de MarseilleAston VillaCeltic FCWest Ham UnitedRangers FCRFU - Twickenham Stadium