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Industry partner

Purple.ai

Fan Experience & HospitalityOperations & Ticketing
Guest Wi-Fi & Fan Data PlatformSpeciality

Purple is a global Guest Wi-Fi and fan engagement platform helping stadiums and arenas transform connectivity into valuable first-party data, actionable insights and personalised fan experiences.

Working alongside a venue’s existing network infrastructure, Purple provides secure Guest Wi-Fi while capturing consented fan data and connecting it with CRM, loyalty and marketing platforms.

Through behavioural analytics and real-time engagement, stadiums can better understand how fans interact with their venue, personalise communications, improve operational decision-making and create new commercial opportunities before, during and after matchday.

Our expertise

Purple helps stadiums turn Guest Wi-Fi from a basic connectivity service into a powerful tool for understanding and engaging their fans.

Every opted-in fan connection can generate valuable first-party data, helping venues build richer supporter profiles and connect matchday behaviour with CRM and loyalty programmes. This enables more personalised communication, targeted offers and measurable sponsorship opportunities.

Beyond marketing, Purple provides insights into how visitors use the venue, including movement, dwell time and engagement across different areas. These insights can support decisions around concourses, concessions, staffing and the overall fan journey.

For ESSMA members, Purple provides a hardware-agnostic platform that works alongside existing network infrastructure, helping venues maximise the commercial and operational value of their connectivity while creating more personalised and frictionless fan experiences.

Products & services

  • Guest Wi-Fi: Secure and seamless fan connectivity through a branded Guest Wi-Fi experience, designed for high-density stadium and arena environments.
  • First-Party Fan Data Capture: Converts anonymous Wi-Fi users into consented fan profiles, creating valuable first-party data that can be integrated with CRM, loyalty and marketing platforms.
  • Fan Engagement & Personalisation: Enables targeted and contextual communications based on fan profiles and behaviour, supporting personalised experiences, promotions, loyalty and commercial activation.
  • Wi-Fi Analytics: Provides insights into connections, repeat visits, dwell time and visitor behaviour to help venues better understand their audiences.
  • Venue & Footfall Intelligence: Uses connectivity data to understand how fans move through and interact with different areas of a stadium, supporting operational and commercial decision-making.
  • CRM & Marketing Integration: Connects captured fan data with existing CRM and marketing technology, enabling automated and personalised communications before, during and after events.
  • Staff Wi-Fi: Secure connectivity for stadium employees and operational teams, supporting critical venue functions including POS, ticketing and communications.
  • Data Privacy & Compliance: Consent management and data processing designed to support major privacy regulations, including GDPR requirements.

References

Minnesota United FC - Allianz FieldFlorida Panthers - Amerant Bank ArenaMiami Heat - Kaseya CenterPortland Timbers - Providence ParkNASCARRCFC