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Industry partner

Wicket

United StatesFan Experience & HospitalityOperations & TicketingSafety & Security
Facial Authentication & Stadium AccessSpeciality

Wicket is a facial authentication technology company helping stadiums and live event venues create faster, safer and more frictionless experiences for fans, employees, VIPs and accredited stakeholders.

Its privacy-first platform enables visitors to use their face as an opt-in credential across multiple stadium touchpoints, including ticketing, payments, access control and accreditation.

By integrating facial authentication with existing ticketing, access and venue technology, Wicket helps stadium operators reduce queues, streamline operations and strengthen security while creating a seamless journey throughout the venue.

Our expertise

Wicket helps stadiums use facial authentication across the complete event journey, transforming a single opt-in identity into a secure and convenient credential for multiple venue touchpoints.

Fans can use facial authentication for ticket entry and payments, while staff, media, contractors and other accredited stakeholders can use the same technology for access to restricted areas.

By reducing reliance on physical credentials, mobile tickets and manual checks, Wicket can accelerate stadium entry, reduce queues and improve accountability across sensitive areas of the venue.

For ESSMA members, Wicket brings extensive hands-on experience in deploying biometric technology in major sports venues, providing practical insights into facial ticketing, access control, credentialing, payments and the implementation of privacy-first biometric experiences.

Products & services

  • Facial Ticketing: Opt-in facial authentication linking a fan's face to their ticket, enabling fast stadium entry without presenting a traditional ticket or mobile credential.
  • Facial Payments: Frictionless payment technology allowing enrolled supporters to complete transactions using facial authentication.
  • Age Verification: Integration of identity and payment credentials to streamline age-restricted purchases at stadium concessions.
  • Facial Access Control: Biometric access for employees, players, contractors and other authorised stakeholders entering the stadium or restricted areas.
  • Facial Credentialing: Identity-based credential management for media, staff, coaches and other accredited stakeholders accessing areas such as the field, press facilities and locker rooms.
  • VIP Management: Facial authentication for premium guests, supporting personalised and frictionless entry into suites, lounges and other hospitality environments.
  • Restricted Area Management: Additional authentication points for locker rooms, offices, field-level areas and other sensitive stadium locations.
  • Fan Data & Analytics: Aggregated insights from different authentication touchpoints to help venues better understand usage and supporter behaviour.
  • Technology Integrations: Integration with existing ticketing, credentialing, turnstile and access control infrastructure.

References

Cleveland Browns - Huntington Bank FieldAtlanta Falcons / Atlanta United FC - Mercedes-Benz StadiumNew York Mets - Citi FieldLos Angeles FC - BMO Stadium