10th ESSMA Summit Amsterdam – Arsenal FC X ESSMA, Wills Payne, Kerrie Robbins & ESSMA

Discover insights from ESSMA's extensive stewarding survey, exploring steward recruitment, training and retention strategies in football clubs including 8 actionable tips ready for immediate implementation in a club or stadium. Each tip is brought to life through real-world examples collected during months of research and in-depth interviews with ESSMA members, with Arsenal on how these principles have been integrated into their operational fabric.