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How to maximize your duty of care in the new normal – proactively ?

The COVID-19 outbreak has had a huge impact on the stadium industry. Now fans are slowly starting to return to the stadium, new questions arise.

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How to integrate the new hygienic measure with fan experience? How can operations improve the process? Our Stadium Partner 24/7 Software has some insights on the topic worth sharing:


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Question: What can I do now to prepare our organization in the tool for re-welcoming fans to the stadium?

Answer: “Here’s what you can do now to prepare for re-welcoming and after.”

  • Notify your full-time, part-time, and temporary employees with real-time updates of what’s occurring on your property – from COVID-19 cases to scheduling to critical protocol changes.
  • Maintain your incident management effectiveness by tracking all incidents that occur, especially as vendors and employees continue their on-property duties.
    • Track incidents that occur from anywhere, with limited employees on the property and others working from home. Your software keeps the operation agile.
    • Prepare your property for its reopening by tracking and documenting any incidents that occur during the final push to business as usual.
  • Use the CMMS web form to track all vendor-related requests and work.
    • Have a record of when & where vendors perform work on your property and what they’ve completed.
    • Automatically notify need-to-know personnel for follow-up sanitation protocols (e.g., Dispatch Housekeeping to sanitize the associated work location).
  • Conduct daily and weekly inspections to ensure adequately sanitized locations and equipment
    • Do you need to fail an inspection? Automatically notify the necessary employees.
    • Failed inspections can result in a work order being sent to and created in the CMMS for prompt resolution.
    • Schedule and conduct routine security tours to ensure the safety of employees and security throughout your property.
  • Create daily cleanliness and sanitation tasks to be completed on time. Track their status with ease.
    • Use your communicator app to update tasks to Completed in real time
  • Manage a log of where people are on your property ant what they are doing
    • Reduce risk by keeping a log that timestamps everything occurring on your property. Ensure nothing slips through the cracks.
    • Track all activities that support and lead up to your reopening date.

Find out more on 24/7 Software on their company profile