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ESSMA Inside Episode 1 – STVV Fan Experience

STVV’s 100-Year Fan Experience Campaign – Presented by Bert Stas – Brand Manager at STVV. Thank you to all participants who joined us for the very first edition of ESSMA Inside. Bert Stas shared an inspiring deep dive into how STVV transformed its centenary season into a full-year celebration of identity, history, and fan connection.

ESSMA Inside Episode 1 – STVV Fan Experience — banner

?Next ESSMA INSIDE: Announced soon
?Next ESSMA Stadium Showcase: 24 April 2025
Featuring Helmond Sport (NL) and their brand-new 3,600-capacity stadium

? Register for the next Showcase

Highlights from the session:

? Overall Strategy & Objectives

  • Objective: To use the club’s 100th anniversary as a springboard for a season-long fan experience campaign.
  • Approach: A combination of storytelling, local community involvement, digital activations, and live events.
  • Aim: To increase fan loyalty, enhance matchday experience, and boost attendance by reinforcing emotional ties to the club.

? Three Core Pillars of the Campaign

1. Communication & Branding

  • Campaign slogan: “Voor Eeuwig” (Forever) – representing eternal love and dedication to the club.
  • Visual identity: inspired by retro Nike aesthetics and vintage Panini style.
  • Kit Launch: In collaboration with artist Tom Herck – merging historical club colours and symbols (including a samurai mask to reference Japanese ownership).
  • Content creation: Included decade-themed documentaries aired on national television, retro-themed home matches with past players and fans, and the publication of a commemorative book.
  • Youth engagement: A “city walk” treasure hunt linking children to STVV’s heritage through interactive storytelling and challenges in the local town centre.

2. Local Stakeholder Involvement

  • With limited financial and human resources, STVV leveraged partnershipswith:
    • City authorities and local shops, supporting logistics and communications.
    • Volunteers and fans offering services, expertise and even directing matchday shows.
  • Fans and businesses contributed organically:
    • Local companies created STVV-themed products (e.g. ice cream, burgers, car parts).
    • Emphasis was placed on authenticity and emotional connection.

3. Celebratory Events

  • Events were deeply symbolic, aligning football with religious and cultural rituals:
    • A march from the church to the stadium replicated traditions from the 1950s-60s.
    • Pre-match ceremonies featured music, choral singing, flags, and visual storytelling on big screens.
    • Emotional highlights included spontaneous fan engagement and themed tifos.

? International Fan Engagement

  • STVV’s Japanese ownershipcreates a unique dynamic:
    • Dual communication streams: one for the Belgian fanbase, another tailored to Japanese audiences.
    • Marketing efforts include branding activations in Tokyo (e.g. metro ads).
    • Japanese sponsors are visually prominent – despite design challenges, they represent a key revenue stream.

? Legacy & Continued Application

  • The centenary project has had a lasting impact:
    • The club continues to apply campaign-based thinking and storytelling linked to specific fan segments (e.g. student nights, themed matches).
    • Efforts are ongoing to differentiate STVV through its identity, rather than copying larger clubs.
    • Internal team members share weekly international inspirations to maintain innovation.